Beyond the Buzz: 
Understanding AI in the Real World of Work

featuring Julie Develin, Senior Partner, UKG

 

About the Webinar:

Just when we think we’ve got the people side of work (mostly) figured out, along comes AI to shake things up! For many in public sector HR and leadership roles, AI can feel both exciting and overwhelming. However, the truth is that we’ve already been using AI for years, often without realizing it. In this engaging and down-to-earth discussion, we’ll demystify AI and explore what it truly means for the future of municipal workplaces. Whether you’re just starting to explore the basics or already using AI in your day-to-day work, this session will blend practical knowledge with a touch of fun, demonstrating how AI can support hiring, engagement, and workforce planning in ways that are ethical, human-centered, and purposeful.

Learning Outcomes:

  • Understand core AI concepts  including machine learning and automation and how they connect to everyday workplace challenges.
  • Explore real, practical examples of how AI can enhance key moments in the employee lifecycle, from recruitment to retention.
  • Identify simple tools, prompts, and use cases that can make municipal HR processes more efficient and effective.
  • Recognize the ethical considerations and guardrails that ensure AI remains a force for good in public sector organizations.

About the Speaker

An expert on employee relations, workplace flexibility, and workforce development, Julie Develin is a Sr. Partner, HCM Advisory at UKG, a global leader in workforce cloud solutions. With more than 18 years of experience as an HR executive focused on improving workplace culture and enhancing the employee experience, Develin helps organizations worldwide implement strategic employee technology and workplace initiatives to enhance productivity, improve communication, and increase satisfaction across the workforce. Develin holds an M.S. in human resources development from McDaniel College, where she continues to work today as an adjunct professor in the human resources management and human services management programs.

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